Frequently Asked Questions
About Spices
Should I buy my spices whole or ground?
Should I buy my spices whole or ground?
Spices begin to release their flavors as soon as you grind them, so freshly ground spices have more flavor. If you have a grinder and like to keep larger quantities of spice on hand it is ideal to grind them as you use them.
If you buy ground spices, just be sure to store them in airtight containers to keep those flavors fresh. They should be great for at least 90 days after you receive them.
Is there salt or filler in your spice blends?
Is there salt or filler in your spice blends?
We never use filler of any kind, and use salt mainly in our rubs and occasionally in other blends — only as needed. We never add salt to a blend just to bulk it up. We have a large selection of salt-free blends.
Where do World Spice spices come from?
Where do World Spice spices come from?
Our spices are sourced all over the world. Some, like our saffron, are sourced directly from the producers, while others are bought strategically from foreign and domestic brokers, with maximum flavor and freshness as our guiding principle.
Where do you get your spice blends?
Where do you get your spice blends?
We make all our spice blends in-house!
At World Spice, our talented staff has been collecting and creating blend recipes for two decades. We cook all the time and are constantly tinkering with new spice combinations - we add one or two to the permanent archive each year. Please let us know if there is something you’d like to see added!
Does World Spice make custom spice blends?
Does World Spice make custom spice blends?
For commercial partners purchasing minimum quantities, yes. Please contact us at spiceadvice@worldspice.com.
How long will my spices last?
How long will my spices last?
It varies. Stored correctly (in airtight containers and with minimal light exposure), some herbs and spices will maintain peak freshness up to a year, while others lose flavor more quickly.
Ground spices have the shortest shelf life. Ground cumin and cardamom lose their flavor very quickly, while peppercorns and hard seeds like nutmeg may last up to a year.
Herbs like thyme and rosemary should be used within six months for peak flavor.
When in doubt, we recommend using your nose. If your spices don’t smell like anything, they are not likely to taste like anything, and it is time to replace your supply.
Are your spices and blends gluten-free?
Are your spices and blends gluten-free?
Yes: none of our spices, herbs, or blends contain gluten. Our facilities do not have gluten.
However, some of our spices, herbs, and ingredients may pass through facilities that also process grains containing gluten.
Do any of your products contain nuts?
Do any of your products contain nuts?
Our Hazelnut Dukkah is the only blend we offer that contains tree nuts. It is stored and handled with separate equipment than our other blends.
We handle sesame seeds with the same care.
However, many of our spices and ingredients pass through facilities that also process tree nuts. Please contact us directly if you have any questions or concerns about allergens in our facility.
Shipping, Returns, & Exchanges
What is your return policy?
What is your return policy?
We stand behind our products 100%, satisfaction guaranteed. If you are not completely happy with your purchase, contact us and we will arrange for a refund or replacement. An exchange is possible only if items are unopened and have not been visibly tampered with.
When will my item ship?
When will my item ship?
We process and ship orders as quickly as we can. Most orders ship in two business days. Our warehouse has a small team where all items are hand filled. Orders may take a little longer around the holidays and on high volume sale days.
Where is my order?
Where is my order?
Check your order status on the Account page.
If your package appears lost, just contact us and we'll help locate or replace it.
Do you ship to APOs?
Do you ship to APOs?
Yes! We are proud to help military members keep things spicy no matter where they are in the world.
I received my order but something was broken/missing, what should I do?
I received my order but something was broken/missing, what should I do?
Oh no! Please contact us and we'll refund or replace the item.
Commercial Customers
Do you make original blends?
Do you make original blends?
For commercial partners purchasing minimum quantities, yes. Please contact us at spiceadvice@worldspice.com.
Do you offer commercial pricing?
Do you offer commercial pricing?
Yes, please request a free commercial account to get started. We offer discounts on all sizes, including bulk / 1 pound sizes.
Where else can we buy your spices?
Where else can we buy your spices?
Most of our catalog is available on the Sysco Marketplace for commercial kitchens across the country.